• + 971 65736494
  • info@uniliftsolution.com
  • Mon-Fri - 8:30AM-6:00PM, Sat - 8:30AM-1:30PM, Sunday – Closed
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Job Title: Customer Support Specialist

Location: UAE

Job Summary:

We are looking for a Customer Support Specialist to provide exceptional service to our clients. The successful candidate will be the primary point of contact for customer inquiries and support requests.

Key Responsibilities:
  • Respond to customer inquiries and support requests via phone, email, and in-person.
  • Provide technical assistance and troubleshooting for crane and lifting equipment issues.
  • Coordinate with service technicians to schedule maintenance and repairs.
  • Maintain detailed records of customer interactions and support activities.
  • Ensure customer satisfaction by addressing concerns promptly and effectively.
  • Assist in preparing quotes and proposals for maintenance contracts and services.

Apply Now

Qualifications:
  • Bachelor’s degree in Business Administration, Engineering, or a related field.
  • Proven experience in customer support or a similar role.
  • Strong communication and interpersonal skills.
  • Technical knowledge of crane systems and lifting equipment is a plus.
  • Proficiency in CRM software and Microsoft Office Suite.
  • Ability to multitask and manage time effectively.
Benefits:
  • Competitive salary.
  • Health insurance and benefits.
  • Training and development opportunities.
About Us
Universal Lifting Solutions specializes in the sales and service of a wide range of lifting equipment and offers a comprehensive line of material handling equipment.
  • Mon-Fri - 8:30AM-6:00PM, Sat - 8:30AM-1:30PM, Sunday – Closed
Our Services
Office in Sarjah UAE
  • SAIF ZONE, P6-075, P.O.BOX: 121820, SHARJAH, UAE
  • + 971 65736494
  • info@uniliftsolution.com
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